Customer Loyalty Program

 

We recognize that Customer Loyalty is a key factor in our businesses ongoing long-term success on the Gold Coast to Tweed Heads. We appreciate that our best form of advertising will always be through Loyal repeat Customers, and gaining referrals to their family, friends and work colleagues is of paramount importance to our ongoing business success.

We openly acknowledge that Customer Loyalty reduces our expenses by reducing our advertising costs. In recognition of our Loyal Customers’ referring their family, friends and work colleagues, we offer a Customer Loyalty Program for our respective Customer Groups, Who are:

Individuals

Existing Customers receive a Customer Loyalty $30 Discount Voucher on their next appointment when they recommend us to a new family, friend or work colleague, who has contracted any of the following services:

customer-loyalty-programWe will apply the Customer Loyalty $30 Discount Voucher to existing Customers next Invoice for each new family or friend they recommend to us.

As an example: if an existing Customer recommended 4 family, friends or work colleagues, they would receive a $120 discount (e.g. Customer Loyalty $30 Discount Voucher x 4 = $120 Discount) off their next Cleaning bill.

Please Note: if an existing Customer recommends 5 or more family or friends, they are only able to use a maximum of 4 Customer Loyalty $30 Discount Vouchers ($120) for each Dry Clean Carpets service. However, any remaining Customer Loyalty $30 Discount Vouchers can be used for their next service (e.g. 5th, 6th 7th Voucher, etc.).

Special Offer: Customers requesting a Dual Clean (Dry Carpet Clean and Steam Carpet Clean for Heavily Soiled or Stained Carpets) can utilize a maximum of 6 Customer Loyalty $30 Discount Vouchers (e.g. 6 x $30 = $180 discount) off their next Dual Ultimate Carpet Cleaning bill.

* The Customer Loyalty: $30 Discount Voucher scheme excludes all other offers and or online Specials-discounts.

Real Estate Agents and other Corporate Partners

In recognition of our Corporate Partners’ support and patronage; Dry Clean Carpets offers the Lucky 13 Customer Loyalty Program.

For every 12 jobs completed by Dry Clean Carpets, the 13th job is Totally Free! For example: As Dry Cleaned Carpets and Steam Cleaned Carpets meet the Australian and New Zealand Standards AS/NZS 3733:1995 and the Institute of Inspection Cleaning and Restoration Certification (IICRC) S100 Standard; our Corporate Partners can choose which Cleaning process they want performed, on either your: Office premises; Real Estate Employees Homes (e.g. Directors, Property Managers, Sales Managers, Administration Staff, etc.).

Namely: Dry Carpet Cleaning or Steam Carpet Cleaning up to 4 Bedrooms (only $30 per additional room); Lounge suits; 4 Seat Lounge (Sofa or Couch) is (only $30 extra for each additional seat; for example: 5th, 6th, 7th seats are $30 each etc.) or 4 Mattresses Cleaned (only $30 extra for each additional Mattress).

Dry Clean Carpets Lucky 13 Customer Loyalty Program enables our Corporate Partners to decide on how best to meet their needs. Specifically, our Corporate Partners can choose to Clean their Office premises (200psm, Free. Then: $2.50psm from 201psm onwards). Or alternatively, rewarding their high-performing staff by utilizing our Professional Cleaning services in employees’ Homes by choosing any of the above services absolutely Free!

* Dry Clean Carpets Lucky 13 Customer Loyalty Program excludes all other offers, Internet Specials and or discounts.

We specialize in: regular Annual maintenance Carpet Cleaning, Real Estate Agent periodic property inspections and End-of-Term Rental Tenancy Agreement Leases (e.g. Bond Cleaning, Carpet Cleaning (Dry or Steam or Truckmount or The Best Carpet Cleaning), Carpet Repairs and Pest Control). So just Call: 0430 774 493 or Email Us via our Online Enquiry Book in Now or Get a Quote Form: on the right-hand side at the top of the web page or Click HERE or Click HERE to send us an SMS Text Message Now to Book in Today.