Customer Loyalty Program

We recognize that Customer Loyalty is a key factor in our businesses’ ongoing long-term success on the Gold Coast and Tweed Heads. We appreciate that our best form of advertising will always be through repeat Loyal Customers, and gaining referrals to their family and friends to us as well.

We openly acknowledge that Customer Loyalty reduces our expenses by lowering our advertising costs. In recognition of our Loyal Customers’ referring their family and friends, we offer a Customer Loyalty Program for our respective Customer Groups, Who are:

Individuals

Existing Customers receive a Customer Loyalty $30 Discount Voucher on their next appointment when they recommend us to a new family or friend who has any of the following services provided:

  • Dry Carpet Cleaned
  • Steam Carpet Cleaned
  • Wine, Urine, Faeces or Unknown Stained
  • Rug or Mat Cleaning
  • Mattress Cleaning, including Stain Removal
  • Sofa, Couch or Lounge suit Cleaning
  • Leather Lounge Cleaning
  • Asthma and Allergy Cleaning Treatments
  • Car Upholstery Cleaning
  • Boat Upholstery Cleaning
  • Dual Cleaned (Dry Cleaned and Steam Cleaned for Heavily Soiled or Stained Carpets) = 2 x $30 = $60 Customer Loyalty Discount Voucher.

customer-loyalty-programDry Clean Carpets will send a Customer Loyalty $30 Discount Voucher to existing Customers for each new family or friend they recommend to us.

As an example: if an existing Customer recommended 4 family or friends, they would receive a $120 discount (e.g. Customer Loyalty $30 Discount Voucher x 4 = $120 Discount) off their next Cleaning bill.

Please Note: if an existing Customer recommends 5 or more family or friends, they are only able to use a maximum of 4 Customer Loyalty $30 Discount Vouchers ($120) for each Dry Clean Carpets service. However, any remaining Customer Loyalty $30 Discount Vouchers can be used for their next service (e.g. 5th, 6th 7th Voucher, etc).

Special Offer: Customers requesting a Dual Clean (Dry Carpet Clean and Steam Carpet Clean for Heavily Soiled or Stained Carpets) can utilize a maximum of 6 Customer Loyalty $30 Discount Vouchers (e.g. 6 x $30 = $180 discount) off their Ultimate Dual Carpet Cleaning bill.

* The Customer Loyalty: $30 Discount Voucher scheme excludes all other offers and or discounts.

Real Estate Agents and other Corporate Partners

In recognition of our Corporate Partners’ support and patronage; Dry Clean Carpets offers the Lucky 13 Customer Loyalty Program.

For every 12 jobs completed by Dry Clean Carpets, the 13th job is Totally Free! For example: As Dry Cleaned Carpets and Steam Cleaned Carpets meet the Australian and New Zealand Standards AS/NZS 3733:1995 and the Institute of Inspection Cleaning and Restoration Certification (IICRC) S100 Standard; our Corporate Partners can choose which Cleaning process they want performed, on either your: Office premises; Real Estate Employees Homes (e.g. Directors, Property Managers, Sales Managers, Administration Staff etc).

Namely: Dry Carpet Cleaning or Steam Carpet Cleaning up to 4 Bedrooms (only $30 per additional room); Lounge suits; 4 Seat Lounge (Sofa or Couch) is (only $30 extra for each additional seat) or 4 Mattresses Cleaned (only $30 extra for each additional Mattress).

Dry Clean Carpets Lucky 13 Customer Loyalty Program enables our Corporate Partners to decide on how best to meet their needs. Specifically, our Corporate Partners can choose to Clean their Office premises. Or alternatively, rewarding their high-performing staff by utilizing our Professional Cleaning services in employees’ homes by choosing any of the above services absolutely Free!

* Dry Clean Carpets Lucky 13 Customer Loyalty Program excludes all other offers, Internet Specials and or discounts.

Call: 0430 774 493 or Email Us via our Online Enquiry Book in Now or Get a Quote Form: on the right-hand side at the top of the web page or Click HERE or Send us an SMS Text Message Now to Book in Today.